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Flexible technical support for your projects

We know that prime projects and customers need prime service. And that's exactly what we'll give you.

Feel free to contact us!
We provide maximum support in the implementation of your projects. We regularly train and educate ourselves so that we can help you in the best and fastest way possible.

What can technical support help with?

  • Technical parameters

    We will supply technical parameters and photometric data.

  • 24 hours

    We are here for you and answer your questions within 24 hours.

  • Project from A to Z

    We explain how our luminaires work and recommend where to use them.

  • <1 % complaint rate

    We handle each complaint individually and with the utmost care.

  • Individual approach

    We will prepare a customized training or presentation for you.

  • How to reach us

    Contact us via email, phone or MS Teams.

Our support in action

Phil Winzar, Senior Technical Services Manager, ISG

"Halla provided a quote, samples, lighting calculations and the assurance of delivery a week early, which helped the project greatly. I would also like to mention how good the packaging was, it was a very demanding project. The quality was also excellent, there were hardly any problems with any of the luminaires supplied - out of the 5000 luminaires supplied there were only 12 defective units, all of the defects were caused by transport or handling during installation of the luminaires."

Show case study

Technical support tools

A range of tools from BIM objects to 3D models, DIALux Plug-in to Photometric data are available.

More information about these tools here.

What other services do we offer?

What other services do we offer?

Certification and sustainability

We continue to improve the quality of our products at all stages of their life cycle. Certification is a natural part of product development and marketing. Our certificates are freely downloadable here.

What are we doing for sustainability?

Light Development Laboratory

We use our own lighting laboratory to develop new products. This ensures that our luminaires have lighting parameters that meet the most stringent criteria for your projects.

How does it work in the light lab?

Halla Configurator

From idea to project to order - Your idea for the perfect lighting is easily materialized, exported and requested using our Hall Configurator.

More about Halla Configurator

Expert articles

We are professionals in our field, regularly educate ourselves and attend lighting conferences. Read some of our technical articles written by our technical department. How does HCL technology work and what is behind the doors of our production facility?

Read